Returns & Exchanges

At Eighth Generation, we want you to be completely satisfied with your purchase of our Native-designed products. If you are not happy with your order, we accept returns and exchanges on most items in their original condition within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in unused condition.

3

Ship Items Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing