Frequently Asked Questions

Everything you need to know about shopping with Eighth Generation

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the domestic United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We accept returns on most items within 30 days of delivery, provided they are in original, unused condition with all packaging intact. Please note that certain limited-edition items may be final sale.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track the status of my order?

Once your order is processed, you will receive a confirmation email. After the order ships, a second email containing your tracking link will be sent to monitor your delivery in real-time.

Are your products ethically sourced?

Absolutely. We pride ourselves on working with responsible manufacturers and artisans to ensure high-quality standards and ethical production practices for every item in our store.